Peak Pelvic Health SMS Privacy Policy

1. What We Collect

When you sign up for SMS communications, we collect:

• Your mobile phone number.
• Any information you provide via text (e.g., appointment preferences or responses to our messages).

2. How We Use Your Information

We use your phone number and related data to:

• Send appointment reminders, follow-up prompts, or updates about your care.
• Share health tips, practice news, or promotional offers related to pelvic health services.
• Respond to your inquiries or requests sent via SMS.

3. Consent and Opt-In

By providing your mobile number and opting in, you agree to receive text messages from Peak Pelvic Health. You’ll receive a confirmation message when you join. Standard message and data rates may apply, depending on your carrier.

4. How We Protect Your Data

We take your privacy seriously:

• Your phone number is stored securely and only accessible to authorized staff.
• We don’t sell, rent, or share your information with third parties, except as required by law or to deliver SMS services (e.g., through a trusted messaging provider).
• Messages may include sensitive health topics, so we encourage you to keep your phone secure.

5. Opting Out

You can stop receiving texts anytime:

• Reply “STOP” to any message from us.
• We’ll confirm your opt-out, and no further messages will be sent unless you opt back in.
• To rejoin, text “START” or contact us at 919-335-5837.

6. Your Rights

You can:

• Ask to see the data we’ve collected via SMS by contacting us at info@peakpelvichealth.com or 919-335-5837.
• Request corrections if something’s inaccurate.
• Note: We retain SMS data only as long as needed for care or legal purposes, then securely delete it.

7. Third-Party Services

We may use a third-party platform to send texts. These partners are bound by strict confidentiality agreements to protect your information.

8. Changes to This Policy

We may update this policy as needed. If changes affect how we handle your data, we’ll notify you via SMS or our website, peakpelvichealth.com.

9. Contact Us

Questions? Reach out:

Peak Pelvic Health
919-335-5837
Info@PeakPelvicHealth.com
WWW.PeakPelvicHealth.com